Testimonials

It has been my pleasure to work with Primax for the past eight years. I have found them to be committed to providing the highest quality of service to their clients. They never fail to go the extra mile to ensure the client's needs are fully met. In today's age, this commitment to service is quite refreshing. I would not hesitate to recommend Primax to any organization interested in establishing or enhancing their merchant portfolio.

By moving to Primax, our credit union has realized cost savings and significant improvements in risk management and overall service over our previous vendor. The management and staff at Primax take their client relationships seriously and we now have a much higher confidence level in our credit card and merchant programs, which allows us to retain those products on a profitable basis. Plus, the conversion was a non-event!

Bay Gulf Credit Union started our research for a business credit card partner in 2007. After a thorough review of several providers, we selected Primax because of their commitment to member service, their bundled pricing approach (our Accounting staff loves it as well!) and their flexibility to customize a business credit card program that will meet the needs of our small business owners. We have been impressed with the staff’s overall knowledge and their ability to meet our aggressive implementation timeline. They will do whatever it takes to complete the task.

Primax always has our best interest in mind and they deliver what they promise. Rates and service are superb - they are a genuinely caring and knowledgeable company.

Our relationship has been exceptional, right down to the friendly customer service reps on the 800 helpdesk line. Additionally, our accountant is very impressed with the uncomplicated design of the monthly statement.