Primax is committed to protecting the sensitive information entrusted to it by its valued clients, and the security of cardholder data in particular is of the highest ongoing priority. Primax is listed by both Visa and MasterCard as a Compliant Level 1 Service Provider, having undergone an on-site audit by Cybertrust™ to ensure that it satisfies the requirements of the Payment Card Industry Data Security Standard (PCI DSS).
This policy may change from time to time. Please check this policy each time you use our website in order to have the most current privacy information.
This document includes information about:
1. Collection of Personal Information
(i) We collect only the information that is necessary to utilize our products and services. We will only collect your personal information to complete a transaction or other requested action. In each of these circumstances, we will only collect and use the information needed to accomplish the task, and only with your full knowledge and consent.
(ii) We may receive and store any information you enter on our website or provide to us in any other way. You can choose not to provide us with certain information, but then we may not be able to offer you our services, or you may not be able to take advantage of all of the features of our services. The personal information you provide may be used for such purposes as responding to your requests for certain products and services. We may also ask you for certain third-party personal information to help verify your identity with us. The personal information that you provide to us under our terms and conditions will be used for the purposes described in those terms and conditions.
(iii) We may receive and store certain types of information whenever you use our website or services. Primax may choose to automatically receive and record information on our server logs from your browser including your IP address and Primax cookie information.
(iv) E-mail Communications: Primax never asks customers to email us personal information. We send email at your request, or as required by our product(s). Unless you opt-out as set forth in Section 3(e) of this document, we may also periodically send information related to our services to you at your e-mail address.
(v) Primax is the sole owner of the information collected on our website.
(vi) Social Security Numbers: If we require your social security number for our services, we encrypt it using secure socket layer technology (SSL).
(vii) Cookies: Cookies are alphanumeric identifiers that we may transfer to your computer's hard drive through your browser to enable our systems to recognize your browser and tell us how and when pages on our site are visited and by how many people. Primax cookies do not collect personal information and we do not use them in any way to tell us who you are or what your screen name or e-mail address is. You may turn off the cookie feature of your browser but that may cause you not to be able to receive certain information through your browser. You should contact your browser provider or an information technology specialist for information.
(ii) We will only collect and use the minimum information needed to accomplish the stated purpose, and only with your full knowledge and consent. We will only disclose your personal information as may be required under order from a court of competent jurisdiction or under law. The Primax website is not intended for the use of individuals under the age of 18. We do not knowingly solicit personal information from individuals under 18 or send them requests for personal information.
(iii) It is your responsibility to ensure unauthorized access to your account and personal information by limiting access to your computer and browser by using an appropriate password if available and by signing off after you have finished accessing your account or our website.
2. Disclosure of Personal Information
(a) We will never disclose your personal information to any third party or affiliate under normal circumstances. We limit access to personal information that is collected from this website to only those Primax employees and business partners who need the information to fulfill their business responsibilities.
(b) We may employ or use business partners to perform tasks on our behalf and need to share information (Name, Address, Phone Number) with them to provide products or services to you. Vendors and outside contractors we engage are subject to our contractual requirements to ensure that personal information is safeguarded. Unless we tell you differently, our agents do not have any right to use personal information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of personal information for the above purposes.
(c) If Primax, or substantially all of its assets were acquired, customer information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Primax may continue to use your personal information only as set forth in this policy and with the protections provided herein.
(d) We reserve the right to disclose your personal information as required by law and when we believe in good faith that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website, enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Primax, our employees, our customers, or others.
3. Protection of Personal Information
(a) Primax uses highly secure physical and electronic procedures and processes, such as encryption and physical access security, to safeguard the data you provide to us. Your personal information will (i) never be disclosed by us to any third party or affiliate other than disclosed in this privacy statement; (ii) only be accessed by authorized employees of Primax on a "need to know" basis; (iii) be stored or transmitted in encrypted form and/or via secure, encrypted channels.
(b) Any personal information entered into our website, such as your Social Security number or financial information, is safely transferred in an encrypted format using Secure Sockets Layer (SSL) technology.
(c) We follow generally accepted industry standards to protect the personal information submitted to us from unauthorized access, disclosure, alteration or destruction, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% safe, however.
(d) If you have any questions, you can contact us at the "Contact Us" link on our website.
(e) Option to Opt Out: We may provide you the opportunity to "opt-out" of having your personally identifiable information used for certain purposes, when we ask for this information. We will tell you about your opt-out options when we request information to which this option applies.
(f) You will be notified when your personal information is collected by any third party that is not connected with us, so you can make an informed choice as to whether or not to share your information with that party.
(g) Access to your personal information: If you would like to review personal information that Primax may have about you, you may contact us via our secure website at www.primaxpayments.com. If you need to make changes to your personal information, you may do so by logging into your account on this website or by mail to Primax.
4. Changes in this Privacy Statement
5. Contact Us
Revised January 9, 2009
Copyright © 2009 Primax and TK Keith Company, Inc. All Rights Reserved